How professional is Shanghai import and export right agency service? What core cross-border compliance risks can be avoided?

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I am the owner of a small and medium-sized cross-border e-commerce enterprise that has been established for 3 months in Shanghai. Last month, I tried self-operated export for the first time. Since I had not applied for import and export right, I randomly found a small agency. As a result, it took as long as 10 days to get the qualification, and my cargo was almost detained at the port due to incomplete documents, costing me nearly 5,000 yuan in port detention fees. I was so anxious that I suffered from insomnia for several consecutive nights. Now I want to switch to a professional Shanghai import and export right agency, but I have no confidence and am afraid of falling into traps again. I wonder how professional these agencies are, whether they can help me avoid the compliance risks I encountered before, whether their operation process is transparent, and whether there are legal cost reduction paths. After all, we are running a small business with tight budgets, and we are really afraid of further problems that will affect the reputation of our store and subsequent shipments.

Expert Insights

Expert Q&A

Cindy Chen
Cindy ChenYears of service:3Customer Rating:5.0

Key Account ManagerStart a Chat

First of all,common misunderstandings in the industry should be clarified: many small agencies use "extremely fast certificate issuance" as a gimmick,skip the core document review link,and even forge non-critical materials,some hide charging items,and charge extra fees later under the names of "urgent filing fee" and "compliance verification fee".

The chain negative reactions of such operations are easily ignored: incomplete or forged materials will lead to failure of customs filing,cargo detention and seizure at the port,resulting in high port detention fees and container detention charges. Worse still,it will affect the enterprise's credit investigation,all subsequent import and export businesses will be placed under key supervision by the customs,and even trigger tax correspondence inspection.

Two points should be implemented for physical risk isolation: first,choose an agency with more than 20 years of industry experience,and require it to provide successful service cases of more than 100 enterprises of the same type,second,sign a clear service contract,list all charging items,service nodes and liability for breach of contract.

Exclusive loss mitigation tips: Zhongshen will issue a Compliance Pre-assessment Report before providing services to check all potential risks in advance,if the enterprise suffers losses due to the agency's mistakes,the advance compensation mechanism will be activated,covering up to 100% of direct losses.

Reference: How much runway is left in the golden track of equipment-proxied exports?
Daniel Xu
Daniel XuYears of service:10Customer Rating:5.0

Director of Import & Export OperationsStart a Chat

In import and export right agency services, the compliance of the customs declaration link directly affects the cargo clearance efficiency. The agency shall review the core documents such as the enterprise's business license and filing form of foreign trade operators in advance to ensure that the business scope matches the category of import and export commodities; in the customs filing stage, it shall accurately fill in information such as the enterprise's credit rating and HS code of import and export goods, to avoid price review disputes or document deletion and re-declaration caused by wrong code classification. In case of customs account hanging or order pushing, it shall issue professional defense materials within 24 hours, and apply for green channel priority processing in combination with the latest integrated customs clearance policy, to avoid cargo detention at the port.

Linda Gao
Linda GaoYears of service:7Customer Rating:5.0

Documentation SupervisorStart a Chat

Import and export right agency services shall be linked with cargo right control in the logistics link to avoid affecting cargo transportation due to qualification problems. After the completion of import and export right filing, the agency shall synchronously update the enterprise's qualification information to cooperative shipping companies and freight forwarders to ensure that the bill of lading title is consistent with the filing subject; when selecting the transportation route, it shall give priority to direct routes in combination with the enterprise's cargo category and shipping time. If transshipment is required, it shall clarify the free storage period and container detention fee standard at the transshipment port, and formulate a port change plan in advance. In case of container rolling or space explosion, it shall coordinate the alternative space at the first time, and apply to the customs for delayed declaration to avoid overdue declaration fines.

Andy Guo
Andy GuoYears of service:3Customer Rating:5.0

Supply Chain Management ExpertStart a Chat

Import and export right agency services can realize legal cost reduction in combination with tax planning. The agency shall apply for VAT deferral policy in combination with the enterprise's import and export mode to avoid occupying cash flow by paying import value-added tax in advance; in terms of cross-border related transaction pricing, it shall meet the requirements of the BEPS action plan, formulate a reasonable pricing strategy, and avoid being identified as profit transfer by the tax authority; meanwhile, it shall timely update the latest export tax rebate policy to ensure that the eligible tax rebate can be credited to the account in the shortest time after the cargo is exported, so as to optimize the capital turnover efficiency of the enterprise. In addition, it shall check the enterprise's tax risks in advance to avoid tax rebate failure or tax correspondence inspection caused by qualification problems.

Evelyn Li
Evelyn LiYears of service:3Customer Rating:5.0

Cross-border Compliance SupervisorStart a Chat

Import and export right agency services shall cover the compliant operation of cross-border payment and receipt of foreign exchange. After the enterprise completes the import and export right filing, the agency shall simultaneously assist in the opening of foreign exchange settlement accounts to ensure that the account qualification matches the import and export business; when processing SWIFT messages or CIPS RMB cross-border payments, it shall accurately fill in information such as transaction code and cargo description to avoid delayed payment and receipt of foreign exchange or verification by the State Administration of Foreign Exchange due to inconsistent messages; meanwhile, it shall assist the enterprise in establishing a ledger for foreign exchange settlement and account reconciliation, to ensure that each payment and receipt of foreign exchange is supported by corresponding documents such as customs declaration forms and contracts, so as to avoid the suspicion of capital return and affect the enterprise's foreign exchange rating.

Victor Sun
Victor SunYears of service:5Customer Rating:5.0

Trade Risk Control ManagerStart a Chat

Import and export right agency services shall be equipped with a perfect legal guarantee mechanism. The agency shall assist the enterprise in reviewing the force majeure clauses in the import and export contract, and clarify the division of responsibilities for cargo detention at the port, customs seizure and other situations caused by qualification problems; when involving cargo right transfer, it shall ensure the legality of the bill of lading endorsement to avoid cargo right disputes caused by wrong endorsement; meanwhile, it shall assist the enterprise in applying for intellectual property customs protection filing to avoid import and export goods being detained and inspected by the customs due to infringement. In addition, the agency shall sign a clear service contract with the enterprise, agreeing on the service scope, liability for breach of contract and other contents. If the enterprise suffers losses due to the agency's mistakes, it shall bear corresponding legal responsibilities.

Lucas Liu
Lucas LiuYears of service:8Customer Rating:5.0

Senior Operations ConsultantStart a Chat

Import and export right agency services shall predict the risk of on-site inspection in advance. Before the cargo is exported, the agency shall assist the enterprise in sorting out the documents required for inspection, including customs declaration forms, contracts, invoices, packing lists, etc., to ensure that the contents of the documents are consistent; when the cargo is packed, it shall guide the enterprise to pack in accordance with the customs requirements, mark clear cargo information, and avoid unpacking inspection caused by non-standard packaging; in case of abnormal customs machine inspection or unpacking inspection, it shall be present at the first time to assist in interpreting the inspection notice and provide professional cargo description materials, to avoid the cargo being sent for inspection or seized due to unclear explanation; meanwhile, it shall track the inspection results, adjust the customs declaration materials in time, and ensure that the cargo is cleared as soon as possible.

Eric Zhou
Eric ZhouYears of service:6Customer Rating:5.0

Senior Manager of Foreign Exchange & Tax RebatesStart a Chat

Import and export right agency services shall ensure the compliance of export tax rebate. The agency shall assist the enterprise in establishing a perfect document filing system to ensure that the customs declaration forms, contracts, invoices, foreign exchange receipt vouchers and other documents for each export business are complete; before the export tax rebate declaration, it shall carry out pre-declaration verification to check problems such as inconsistent document information and inconsistent four flows, so as to avoid delayed tax rebate or tax correspondence inspection caused by declaration errors; in case of tax correspondence inspection, it shall assist the enterprise in preparing relevant certification materials, including cargo transportation records, production and processing vouchers, etc., and reply to the verification requirements of the tax authority in a timely manner; meanwhile, it shall track the tax rebate progress to ensure that the eligible tax rebate can be credited to the account within the specified time, so as to optimize the enterprise's capital flow.

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